Help Center

How can we help?

Support for DevFlow users, freelancers, agencies, and anyone with questions about the product, account, data, or billing.

All systems operational

Firebase Auth, Firestore, Storage, and Analytics are running normally.

Report an Issue

Reach us directly

For account questions, data rights requests, billing issues, product feedback, or anything else — email us directly. We typically respond within 1–2 business days.

info@thekada.in

Send Email

Common Topics

Where most questions fall

🔑

Sign-in & accounts

Having trouble accessing your account? Here's what usually helps.

Check that you're using the correct sign-in method (email / Google / Apple)
Use your platform's account recovery if you've lost access to your email
Reset your password via the sign-in screen

Get sign-in help →

💳

Subscriptions & billing

All subscription management happens through the App Store or Google Play.

Go to your device's App Store / Play Store → Subscriptions to manage DevFlow
Cancellations and refunds follow Apple / Google policies, not ours
For plan upgrade questions, email us and we'll help

Contact for billing →

🗂️

Data & privacy requests

You have full rights to your DevFlow data at any time.

Request an export of your workspace data via email
Correction requests: email us with specific details
Deletion: use in-app flow or see our Account Deletion page

Read Privacy Policy →

📱

App issues & bugs

If you encounter a crash or unexpected behaviour, we want to know.

Include your device model, iOS/Android version, and app version
Attach a screenshot or screen recording if possible
Describe the steps that led to the issue

Report a bug →

🧹

Account deletion

Want to remove your DevFlow account and all associated data?

In-app: Profile → Security & Privacy → Delete Account
Via web: see our dedicated Account Deletion page
Can't access the app? Email us from your registered account address

Deletion guide →

⚡

Response expectations

What to include for faster triage.

Account email address tied to your DevFlow profile
Device and OS version (e.g. iPhone 15 / iOS 18)
Screenshots or screen recording of the issue
Clear description of what happened vs. what you expected

Typical response: 1–2 business days

Still need help?

Reach the team directly — no bots, no ticketing queues.

We're a small team building for freelancers. Send us a clear email and we'll get back to you personally.

Email Support Privacy Policy

info@thekada.in · Response within 1–2 business days